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Delivery Policy

​I personally deliver your order to the address provided to allow perfect handling and transport for my products.

My deliver fees are as follows

 

  • West Auckland $10

  • South Auckland $20

  • North Shore $20

  • East Auckland $20

If you are buying a product that is to be delivered, please read the full information in the products description before ordering to understand our shipping/processing timelines. 

Someone will need to be home for handover unless authorised in the delivery notes that I can leave my products in a safe location.

 

If there is no-one available for handover, I will leave a card with information on how to pick-up. Delivery fee is non-refundable.

Pick Up Service Policy

Once your order is ready for pickup, we will send you a confirmation email with pickup details.

 

Pick up from Swanson, West Auckland (Free)

With bake sales, I have specific times to pick up your products. Please follow the directions in your email.

It's important you are on time for pick-ups as we organise our days around the time selected, please send us an email or give us a call if you might be late.

Phone number to text: +64 21 173 7800

Pick up address: Address will be emailed to you once order has been processed. 

Street parking is available, free of charge.

 

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Based in West Auckland, but always on the move—our food truck travels across the greater Auckland area, bringing delicious meals and sweet treats to your neighbourhood. Whether it’s a quick dinner on the go or something special for an event, we’re here to serve up good vibes and even better food.

Founded in 2022, Natalia’s Food Journey has quickly become a local favourite for satisfying meals that caters to all. We’re proud to be part of the West Auckland community, and we’re always excited to hit the road for events outside the area too—just reach out to enquire!

About
Shipping / Pick Up
Store Policy
Contact

e. natalias.foodjourney@gmail.com

m. +64 21 173 7800


Based in West Auckland, NZ

Just a small town Māori gal, living her food truck dreams in the big smoke!

© 2023 by Natalia's Food Journey

Proudly created by The Digitalis

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